{"xsrfToken":"bbe2b564151ff265b9bb029741333bf8fd7e0c32_lout","branding":{"id":"6","key":"asd","name":"Atlassian Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3d322c9a-02a3-4e0a-9624-3a7803e77855/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDU5MWE0MS0yMWIxLTQwZTAtYWVkMi05NDllZTkyYTU3NTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkMzIyYzlhLTAyYTMtNGUwYS05NjI0LTNhNzgwM2U3Nzg1NSI6WyJyZWFkIl19LCJleHAiOjE3MzU4MjQ0MDIsIm5iZiI6MTczNTgyMzgwMn0.0bQpw2CDnWhIaAOzL1wZ4lMmA9IWaqYH7mBoeIUcedo&client=d0591a41-21b1-40e0-aed2-949ee92a5758&mode=fit","logoId":"3d322c9a-02a3-4e0a-9624-3a7803e77855","isLogoAvailable":true,"helpCenterTitle":"Welcome to Open Source Consulting Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"◎ Service Notice","userInitialAnnouncementMessageWiki":"<p>ㅤㅤFor existing customers, if you do not have an Atlassian Cloud account, please sign up or<br> ㅤㅤAlternatively, please use the email address of your existing account to reset your password and log in.<br> ㅤ<br> ㅤㅤThank you.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Open Source Consulting Help Center","sharedPortalName":"Help Center","announcementHeader":"◎ Service Notice","announcementMessage":"ㅤㅤFor existing customers, if you do not have an Atlassian Cloud account, please sign up or\nㅤㅤAlternatively, please use the email address of your existing account to reset your password and log in.\nㅤ\nㅤㅤThank you.","localeDisplayName":"English (United States)"},"ko-KR":{"announcementHeader":"◎ 서비스 공지","announcementMessage":"ㅤㅤ기존에 이용하시던 고객께서는 Atlassian Cloud 계정이 없으시다면 회원가입을 해주시거나,\nㅤㅤ또는 기존 계정의 이메일을 이용하여 비밀번호 재 설정 및 로그인하여 이용 부탁드립니다.\nㅤ\nㅤㅤ감사합니다.","localeDisplayName":"Korean (South Korea)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0364ae","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3280789f-5118-4992-8f5b-189f484f63e9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDU5MWE0MS0yMWIxLTQwZTAtYWVkMi05NDllZTkyYTU3NTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMyODA3ODlmLTUxMTgtNDk5Mi04ZjViLTE4OWY0ODRmNjNlOSI6WyJyZWFkIl19LCJleHAiOjE3MzU4MjQ0MDIsIm5iZiI6MTczNTgyMzgwMn0.t5xng4oMQnB6BbgybPZD2niuy1tXKoXn-QUKGz8WLEc&client=d0591a41-21b1-40e0-aed2-949ee92a5758&height=300&mode=fit","bannerMediaApiFileId":"3280789f-5118-4992-8f5b-189f484f63e9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"asd","projectId":10126,"serviceDeskId":6,"name":"Atlassian Support","description":"<p>기술을 나눕니다. 함께 성장합니다. <br> 아틀라시안 올해의 파트너 오픈소스컨설팅 입니다.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"339","name":"기술 지원 계약을 하지 않았습니다.","descriptionHtml":"<p>Cloud 일반 고객을 위한 메뉴입니다.<br> 작업 시간에 따라 티켓이 소모되며, 엔지니어 작업 전 영업 담당자와의 계약이 필요할 수 있습니다.</p>\n<p>영업 담당자 연락처: sales@osci.kr</p>","callToAction":"기술 지원 계약을 하지 않았습니다.","introHtml":"<p>온라인 기술지원 계약을 하지 않은 고객을 대상으로 합니다.</p>","icon":10520,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[104],"key":""},{"id":"338","name":"기술 지원 계약을 했습니다.","descriptionHtml":"<p>Cloud 온라인 기술지원 계약 고객을 위한 메뉴입니다. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <th class=\"confluenceTh\"><h4><a name=\"%ED%8B%B0%EC%BC%93%EC%B0%A8%EA%B0%90%EA%B8%B0%EC%A4%80\" target=\"_blank\"></a><b>티켓 차감 기준</b></h4></th>\n </tr>\n <tr>\n <td class=\"confluenceTd\">3시간 이하</td>\n <td class=\"confluenceTd\">0.5 티켓</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">3시간 초과 7시간 이하</td>\n <td class=\"confluenceTd\">1 티켓</td>\n </tr>\n </tbody>\n </table>\n</div>","callToAction":"기술 지원 계약을 했습니다.","introHtml":"<p>온라인 기술지원 계약을 한 고객을 대상으로 합니다.</p>","icon":10472,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[104],"key":""},{"id":"257","name":"Cloud 기술 지원 계약을 하지 않았습니다.","descriptionHtml":"<p>Cloud 일반 고객을 위한 메뉴입니다.<br> 작업 시간에 따라 티켓이 소모되며, 엔지니어 작업 전 영업 담당자와의 계약이 필요할 수 있습니다.</p>\n<p>영업 담당자 연락처: sales@osci.kr</p>","callToAction":"Cloud 기술 지원 계약을 하지 않았습니다.","introHtml":"<p>온라인 기술지원 계약을 하지 않은 Cloud 고객을 대상으로 합니다.</p>","icon":10472,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"258","name":"Cloud 기술 지원 계약을 했습니다.","descriptionHtml":"<p>Cloud 온라인 기술지원 계약 고객을 위한 메뉴입니다. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <th class=\"confluenceTh\"><h4><a name=\"%ED%8B%B0%EC%BC%93%EC%B0%A8%EA%B0%90%EA%B8%B0%EC%A4%80\" target=\"_blank\"></a><b>티켓 차감 기준</b></h4></th>\n </tr>\n <tr>\n <td class=\"confluenceTd\">3시간 이하</td>\n <td class=\"confluenceTd\">0.5 티켓</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">3시간 초과 7시간 이하</td>\n <td class=\"confluenceTd\">1 티켓</td>\n </tr>\n </tbody>\n </table>\n</div>","callToAction":"Cloud 기술 지원 계약을 했습니다.","introHtml":"<p>온라인 기술지원 계약을 한 Cloud 고객을 대상으로 합니다.</p>","icon":10472,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"259","name":"Data Center/Server 기술 지원 계약을 하지 않았습니다.","descriptionHtml":"<p>Data Center 일반 고객을 위한 메뉴입니다.<br> 작업 시간에 따라 티켓이 소모되며, 엔지니어 작업 전 영업 담당자와의 계약이 필요할 수 있습니다.</p>\n<p>영업 담당자 연락처: sales@osci.kr</p>","callToAction":"Data Center/Server 기술 지원 계약을 하지 않았습니다.","introHtml":"<p>온라인 기술지원 계약을 하지 않은 Data Center/Server 고객을 대상으로 합니다.</p>","icon":10472,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"260","name":"Data Center/Server 기술 지원 계약을 했습니다.","descriptionHtml":"<p>Data Center/Server 온라인 기술지원 계약 고객을 위한 메뉴입니다. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <th class=\"confluenceTh\"><h4><a name=\"%ED%8B%B0%EC%BC%93%EC%B0%A8%EA%B0%90%EA%B8%B0%EC%A4%80\" target=\"_blank\"></a><b>티켓 차감 기준</b></h4></th>\n </tr>\n <tr>\n <td class=\"confluenceTd\">3시간 이하</td>\n <td class=\"confluenceTd\">0.5 티켓</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">3시간 초과 7시간 이하</td>\n <td class=\"confluenceTd\">1 티켓</td>\n </tr>\n </tbody>\n </table>\n</div>","callToAction":"Data Center/Server 기술 지원 계약을 했습니다.","introHtml":"<p>온라인 기술지원 계약을 한 Data Center/Server 고객을 대상으로 합니다.</p>","icon":10472,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"63","name":"기술지원","descriptionHtml":"<p><b><font color=\"red\"> 1시간 초과 ~ 3시간 이하 0.5 TK / 3시간 초과 ~ 7시간 이하는 1 TK이 차감됩니다. </font></b></p>","callToAction":"기술지원","introHtml":"<p>기술지원 계약 고객 전용</p>","icon":10520,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"60","name":"기타 문의","descriptionHtml":"","callToAction":"기타 문의","introHtml":"","icon":10536,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"65","name":"변경/구성 작업","descriptionHtml":"","callToAction":"변경/구성 작업","introHtml":"","icon":10513,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"275","name":"이메일 요청","descriptionHtml":"","callToAction":"이메일 요청","introHtml":"","icon":10492,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"66","name":"장애 처리","descriptionHtml":"","callToAction":"장애 처리","introHtml":"","icon":10521,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"64","name":"제품 및 견적 문의","descriptionHtml":"","callToAction":"제품 및 견적 문의","introHtml":"<p>제품 소개, 기술 지원, 교육, 견적 등 문의</p>","icon":10541,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":104,"name":"온라인 기술지원 계약 여부"}],"orderMapping":{"104":[338,339],"14":[63,64,60],"67":[258,257],"68":[260,259],"55":[62]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8a3f3b84-33a5-39dd-834f-c5498826dc06","appLinkName":"","appLinkUrl":"","spaceKey":"AKB","spaceName":"Open Source Consulting","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ASD","serviceDeskId":6,"kbLinkDomainURLs":["https://cloud-osci.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ASD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDU5MWE0MS0yMWIxLTQwZTAtYWVkMi05NDllZTkyYTU3NTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTI2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU4MjUwMDIsIm5iZiI6MTczNTgyMzgwMn0.umvrUoa4QnecCFW6n74al8eHeBTEFqA59j8e-sj9eEw","targetCollection":"upload-project-10126","endpointUrl":"https://api.media.atlassian.com","clientId":"d0591a41-21b1-40e0-aed2-949ee92a5758","tokenDurationInMins":20}},"reqCreate":{"id":339,"projectId":10126,"form":{"name":"기술 지원 계약을 하지 않았습니다.","descriptionHtml":"<p>Cloud 일반 고객을 위한 메뉴입니다.<br/>\n작업 시간에 따라 티켓이 소모되며, 엔지니어 작업 전 영업 담당자와의 계약이 필요할 수 있습니다.</p>\n\n<p>영업 담당자 연락처: sales@osci.kr</p>","callToAction":"기술 지원 계약을 하지 않았습니다.","intro":"<p>온라인 기술지원 계약을 하지 않은 고객을 대상으로 합니다.</p>","instructions":"<p>Cloud 일반 고객을 위한 메뉴입니다.<br/>\n작업 시간에 따라 티켓이 소모되며, 엔지니어 작업 전 영업 담당자와의 계약이 필요할 수 있습니다.</p>\n\n<p>영업 담당자 연락처: sales@osci.kr</p>","icon":10520,"iconUrl":"https://cloud-osci.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"요약","description":"지원 요청 내용을 한 문장으로 요약해주세요.","descriptionHtml":"<p>지원 요청 내용을 한 문장으로 요약해주세요.</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/339","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/339","calendarParams":{"firstDay":0,"date":"2025-01-02T22:16:42+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%Y-%m-%d","dateTimeIfFormat":"%Y-%m-%d %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8a3f3b84-33a5-39dd-834f-c5498826dc06","appLinkName":"","appLinkUrl":"","spaceKey":"AKB","spaceName":"Open Source Consulting","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ASD","serviceDeskId":6,"kbLinkDomainURLs":["https://cloud-osci.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDU5MWE0MS0yMWIxLTQwZTAtYWVkMi05NDllZTkyYTU3NTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTI2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU4MjUwMDIsIm5iZiI6MTczNTgyMzgwMn0.umvrUoa4QnecCFW6n74al8eHeBTEFqA59j8e-sj9eEw","targetCollection":"upload-project-10126","endpointUrl":"https://api.media.atlassian.com","clientId":"d0591a41-21b1-40e0-aed2-949ee92a5758","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":3,"updated":"2024-07-29T04:11:33.213497535Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[338,339],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"요청","submit":{"lock":true,"pdf":false},"templateFormUuid":"dce9ac75-3e0f-4134-b685-d1ee5b70c26f"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"0e35a66f-93f9-40df-8a93-6f6b9357a5a1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":40},"layout":"default","localId":"2dafefc9-5128-45d5-ad61-42b1c8fd406f"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"fde41370-d7d4-4865-a0e0-1d3b7bc6e8fa"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"d1c06873-1311-41b4-9756-b8dfb5d8f63b"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":46},"layout":"default","localId":"8c17ffb2-c80e-4f8a-bfaa-f3b683f7dd58"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"0aaeb5ff-0de7-4714-9eb3-d78568137a66"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"024ffd40-8ec8-4c38-85d4-c4d6b038e021"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"16e0e1da-f0e9-4ed2-916a-83712f7bb1ac"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"2e6d1ded-6e32-4adc-bf7c-9c56d03d1e2d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"6dbf4902-399e-4176-a355-da8a3269f81a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"8ed493b0-fdec-427c-b151-779ea98e76d9"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"f66bbde3-9bb0-484f-a383-e9ac05d0d74f"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"56788969-6157-4e1b-8802-a869126ce7f7"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"f7dc0f15-5250-41df-a3f9-ab4eb730b94b"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":44},"layout":"default","localId":"6234e228-8286-446f-be6d-4efcd10705f2"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":41},"layout":"default","localId":"98ce1703-9817-43b5-ad08-061ccdc4e76e"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"72c3541e-a4f2-49bb-a96d-08f192751cb9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"9b56b391-ca0d-4df1-a5ef-38b154c3b1c1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"97c18bdf-2046-4be1-ae3a-9b00ee8b44cb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"43d448fe-2417-43e0-82f0-4ca7ffb7dedb"}}]}],"conditions":{"11":{"t":"sh","i":{"co":{"cIds":{"10":["1"]}}},"o":{"sIds":["1"]}},"25":{"t":"sh","i":{"co":{"cIds":{"10":["2"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"Cloud 사용","conditions":["11"]},"2":{"name":"Data Center 사용","conditions":["25"]}},"questions":{"45":{"type":"cm","label":"브라우저","description":"사용하는 브라우저를 선택해주세요","validation":{"rq":false},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""},"40":{"type":"tl","label":"회사 명","description":"계약된 회사 이름을 입력해주세요.","validation":{"rq":true},"jiraField":"customfield_10379","questionKey":""},"44":{"type":"cm","label":"제품","description":"문의하는 제품을 선택해주세요.","validation":{"rq":true},"choices":[{"id":"3","label":"Jira Software","other":false},{"id":"2","label":"Jira Service Management ","other":false},{"id":"1","label":"Confluence","other":false},{"id":"8","label":"Crowd","other":false},{"id":"4","label":"Bitbucket","other":false},{"id":"7","label":"Bamboo","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""},"46":{"type":"cd","label":"사업 영향 수준","description":"사업에 끼치는 영향을 선택해주세요.","validation":{"rq":true},"jiraField":"customfield_10518","questionKey":""},"10":{"type":"cd","label":"Hosting Type","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Cloud를 사용하고 있습니다.","other":false},{"id":"2","label":"Data Center를 사용하고 있습니다.","other":false}],"questionKey":""},"21":{"type":"pg","label":"상세 내용","description":"자세한 내용을 입력해주세요.","validation":{"rq":true},"jiraField":"description","questionKey":""},"43":{"type":"cd","label":"사업 영향 수준","description":"사업에 끼치는 영향을 선택해주세요.","validation":{"rq":true},"choices":[{"id":"10808","label":"Level 1(치명적 영향): 애플리케이션 다운 또는 주요 기능 오작동"},{"id":"10809","label":"Level 2(주요 영향): 성능, 기능의 심각한 저하"},{"id":"10810","label":"Level 3(보통 영향): 사업에 중간 정도 영향을 미치는 문제"},{"id":"10811","label":"Level 4(경미한 영향): 사업에 미치는 영향이 적은 문제, 문의"}],"questionKey":""},"36":{"type":"pg","label":"상세 내용","description":"자세한 내용을 입력해주세요.","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"tl","label":"요청자 전화 번호","description":"예: 010-1234-5678","validation":{"rq":true},"jiraField":"customfield_10455","questionKey":""},"31":{"type":"tl","label":"제품 버전","description":"문의하는 제품의 버전을 입력해주세요. 예: 9.9.0","validation":{"rq":true},"jiraField":"customfield_10521","questionKey":""},"20":{"type":"tl","label":"아틀라시안 환경 URL","description":"예: https://mysitename.atlassian.net","validation":{"rq":true},"jiraField":"customfield_10542","questionKey":""},"38":{"type":"cm","label":"제품","description":"문의하는 제품을 선택해주세요.","validation":{"rq":true},"choices":[{"id":"3","label":"Jira Software","other":false},{"id":"2","label":"Jira Service Management ","other":false},{"id":"1","label":"Confluence","other":false},{"id":"4","label":"Bitbucket","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""},"28":{"type":"tl","label":"요청자 이메일 주소","description":"예: example1@osci.kr, example2@osci.kr","validation":{"rq":true},"choices":[],"questionKey":""},"26":{"type":"tl","label":"회사 명","description":"계약된 회사 이름을 입력해주세요.","validation":{"rq":true},"choices":[],"questionKey":""},"37":{"type":"at","label":"첨부 파일","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"24":{"type":"at","label":"첨부 파일","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"35":{"type":"tl","label":"SEN","description":"SEN(Support Entitlement Number)을 입력해주세요.","validation":{"rq":true},"jiraField":"customfield_10377","questionKey":""},"16":{"type":"tl","label":"요청자 이메일 주소","description":"예: example1@osci.kr, example2@osci.kr","validation":{"rq":true},"jiraField":"customfield_10517","questionKey":""},"29":{"type":"tl","label":"요청자 전화 번호","description":"예: 010-1234-5678","validation":{"rq":true},"choices":[],"questionKey":""},"41":{"type":"cm","label":"브라우저","description":"사용하는 브라우저를 선택해주세요","validation":{"rq":false},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""}}},"uuid":"dce9ac75-3e0f-4134-b685-d1ee5b70c26f"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":3,"updated":"2024-07-29T04:11:33.213497535Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[338,339],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"요청","submit":{"lock":true,"pdf":false},"templateFormUuid":"dce9ac75-3e0f-4134-b685-d1ee5b70c26f"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"0e35a66f-93f9-40df-8a93-6f6b9357a5a1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":40},"layout":"default","localId":"2dafefc9-5128-45d5-ad61-42b1c8fd406f"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"fde41370-d7d4-4865-a0e0-1d3b7bc6e8fa"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"d1c06873-1311-41b4-9756-b8dfb5d8f63b"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":46},"layout":"default","localId":"8c17ffb2-c80e-4f8a-bfaa-f3b683f7dd58"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"0aaeb5ff-0de7-4714-9eb3-d78568137a66"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"024ffd40-8ec8-4c38-85d4-c4d6b038e021"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"16e0e1da-f0e9-4ed2-916a-83712f7bb1ac"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"2e6d1ded-6e32-4adc-bf7c-9c56d03d1e2d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"6dbf4902-399e-4176-a355-da8a3269f81a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"8ed493b0-fdec-427c-b151-779ea98e76d9"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"f66bbde3-9bb0-484f-a383-e9ac05d0d74f"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"56788969-6157-4e1b-8802-a869126ce7f7"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"f7dc0f15-5250-41df-a3f9-ab4eb730b94b"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":44},"layout":"default","localId":"6234e228-8286-446f-be6d-4efcd10705f2"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":41},"layout":"default","localId":"98ce1703-9817-43b5-ad08-061ccdc4e76e"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"72c3541e-a4f2-49bb-a96d-08f192751cb9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"9b56b391-ca0d-4df1-a5ef-38b154c3b1c1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"97c18bdf-2046-4be1-ae3a-9b00ee8b44cb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"43d448fe-2417-43e0-82f0-4ca7ffb7dedb"}}]}],"conditions":{"11":{"t":"sh","i":{"co":{"cIds":{"10":["1"]}}},"o":{"sIds":["1"]}},"25":{"t":"sh","i":{"co":{"cIds":{"10":["2"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"Cloud 사용","conditions":["11"]},"2":{"name":"Data Center 사용","conditions":["25"]}},"questions":{"45":{"type":"cm","label":"브라우저","description":"사용하는 브라우저를 선택해주세요","validation":{"rq":false},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""},"40":{"type":"tl","label":"회사 명","description":"계약된 회사 이름을 입력해주세요.","validation":{"rq":true},"jiraField":"customfield_10379","questionKey":""},"44":{"type":"cm","label":"제품","description":"문의하는 제품을 선택해주세요.","validation":{"rq":true},"choices":[{"id":"3","label":"Jira Software","other":false},{"id":"2","label":"Jira Service Management ","other":false},{"id":"1","label":"Confluence","other":false},{"id":"8","label":"Crowd","other":false},{"id":"4","label":"Bitbucket","other":false},{"id":"7","label":"Bamboo","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""},"46":{"type":"cd","label":"사업 영향 수준","description":"사업에 끼치는 영향을 선택해주세요.","validation":{"rq":true},"jiraField":"customfield_10518","questionKey":""},"10":{"type":"cd","label":"Hosting Type","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Cloud를 사용하고 있습니다.","other":false},{"id":"2","label":"Data Center를 사용하고 있습니다.","other":false}],"questionKey":""},"21":{"type":"pg","label":"상세 내용","description":"자세한 내용을 입력해주세요.","validation":{"rq":true},"jiraField":"description","questionKey":""},"43":{"type":"cd","label":"사업 영향 수준","description":"사업에 끼치는 영향을 선택해주세요.","validation":{"rq":true},"choices":[{"id":"10808","label":"Level 1(치명적 영향): 애플리케이션 다운 또는 주요 기능 오작동"},{"id":"10809","label":"Level 2(주요 영향): 성능, 기능의 심각한 저하"},{"id":"10810","label":"Level 3(보통 영향): 사업에 중간 정도 영향을 미치는 문제"},{"id":"10811","label":"Level 4(경미한 영향): 사업에 미치는 영향이 적은 문제, 문의"}],"questionKey":""},"36":{"type":"pg","label":"상세 내용","description":"자세한 내용을 입력해주세요.","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"tl","label":"요청자 전화 번호","description":"예: 010-1234-5678","validation":{"rq":true},"jiraField":"customfield_10455","questionKey":""},"31":{"type":"tl","label":"제품 버전","description":"문의하는 제품의 버전을 입력해주세요. 예: 9.9.0","validation":{"rq":true},"jiraField":"customfield_10521","questionKey":""},"20":{"type":"tl","label":"아틀라시안 환경 URL","description":"예: https://mysitename.atlassian.net","validation":{"rq":true},"jiraField":"customfield_10542","questionKey":""},"38":{"type":"cm","label":"제품","description":"문의하는 제품을 선택해주세요.","validation":{"rq":true},"choices":[{"id":"3","label":"Jira Software","other":false},{"id":"2","label":"Jira Service Management ","other":false},{"id":"1","label":"Confluence","other":false},{"id":"4","label":"Bitbucket","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""},"28":{"type":"tl","label":"요청자 이메일 주소","description":"예: example1@osci.kr, example2@osci.kr","validation":{"rq":true},"choices":[],"questionKey":""},"26":{"type":"tl","label":"회사 명","description":"계약된 회사 이름을 입력해주세요.","validation":{"rq":true},"choices":[],"questionKey":""},"37":{"type":"at","label":"첨부 파일","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"24":{"type":"at","label":"첨부 파일","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"35":{"type":"tl","label":"SEN","description":"SEN(Support Entitlement Number)을 입력해주세요.","validation":{"rq":true},"jiraField":"customfield_10377","questionKey":""},"16":{"type":"tl","label":"요청자 이메일 주소","description":"예: example1@osci.kr, example2@osci.kr","validation":{"rq":true},"jiraField":"customfield_10517","questionKey":""},"29":{"type":"tl","label":"요청자 전화 번호","description":"예: 010-1234-5678","validation":{"rq":true},"choices":[],"questionKey":""},"41":{"type":"cm","label":"브라우저","description":"사용하는 브라우저를 선택해주세요","validation":{"rq":false},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"기타...","other":true}],"questionKey":""}}},"uuid":"dce9ac75-3e0f-4134-b685-d1ee5b70c26f"},"linkedJiraFields":["customfield_10379","customfield_10517","customfield_10518","description","customfield_10377","customfield_10542","customfield_10521","customfield_10455"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}